On-line Security (SSL)... Peace-of-Mind
Careington Dental Plan - Secure Ordering
We use Secured Sockets Layer (SSL) technology to ensure the privacy of your personal information. When you purchase your dental plan online, our advanced security technology encrypts and scrambles your personal data (including your name, address, e-mail addresses and credit card number) before it is sent to us, making it virtually impossible for anyone other than us to read it. To further protect your information, we utilize state of the art back-end systems and restrict employee access to your information. Unless specifically authorized by you, no outside party is able to access or receive any of your personal customer information.
To make sure you are accessing our secure server before you submit personal financial information, look at the lower left corner of your browser (or top right next to the address bar for Microsoft Internet Explorer). If you see an unbroken key or a closed lock (depending upon your browser) , the SSL is active. To double-check for security, look at the location line or your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https." Some browser versions and some firewalls do not permit communication through a secure server like the ones we use. If for any reason you cannot access the secure server, please feel free to place your order with us by phone at 1-800-290-1820. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. We want you to feel completely comfortable. If you have more questions about our security systems, or feel more comfortable ordering by phone, please call 1-800-290-1820 and we will be happy to help you.
Credit Card Fraud Protection
All major credit card companies protect cardholders against fraud, subject to a $50 deductible. We will protect you for this $50 portion in the highly unlikely situation that you ever encounter an inappropriate charge involving our website.
Careington Dental Plan - Optional Phone Ordering
If you are still skeptical about purchasing your dental plan online, you may place your order over the phone at 1-800-290-1820 during customer service hours: Monday through Thursday from 9am-5:30pm Eastern Time; Friday from 9am-3:30pm Eastern Time. You may also e-mail us- firstname.lastname@example.org with your contact information and suggested best times to reach you.
Our Position On Spyware - NO SPYWARE EVER!
We do not use tracking technologies - nor do we send your browsing habits to third party companies. We are speaking out against spyware and similar products because we believe that most users do not benefit by having them installed. This is consistent with the basic tenets that drive both our business philosophy and the advice that we give to our clients.
We believe every PC should be allowed to run reliably and optimally. Our own experiences with spyware applications show that they can reduce system reliability. Their background activity and resource usage can impair system performance. The ads they pop up can be extremely distracting.
Software must clearly and openly disclose its actions. Any product or service that takes control of a PC away from the user without their explicit knowledge and permission is contrary to the user's best interest. Users should be able to install spyware if they are aware the product is installing and are clearly informed of its license terms. Whether someone runs spyware or other browser add-ins is not a decision that should be dictated by other web sites.
If you buy our dental plan online, our secure order form collects contact, billing, and financial information (such as your credit card number for purchase). Contact information from the order form (email address, name, and phone number) is used to mail you our fulfillment packet including new dental plan ID card. Your contact information, including email address, is also used to get in touch with you should we have questions regarding your purchase or should we need to notify you of the status of your membership. The credit card information we collect is used to bill you for the dental plan you purchase ONLY.