Careington Dental Plan... Terms and Conditions
Renewal Conditions:
By joining a plan, you are authorizing Careington to bill your credit card or checking
account for the plan you have selected. This charge shall remain in force until you notify Careington
International Corporation in writing of its cancellation. By joining, you indicate you have read the terms and
conditions of the plan. This plan will automatically renew at the end of your membership term on an annual
basis, and your credit card or bank account will be automatically charged or drafted for the appropriate
amount.
Termination Conditions:
Careington reserves the right to terminate plan members from its plan for any
reason, including non-payment.
Cancellation Conditions:
You have the right to cancel within the first 30 days after receipt of membership
materials and receive a full refund, less the processing fee, if applicable. FL Residents: You have the right
to cancel within the first 30 days after effective date. If for any reason during this time period you are
dissatisfied with the plan and wish to cancel and obtain a refund, you must submit a written cancellation
request. Careington will accept and cancel program memberships at any time during the membership
period and will cease collecting membership fees in a reasonable amount of time, but no later than 30 days
after receiving a cancellation notice. Please send a cancellation letter and a request for refund with your
name and member number to Member Services, Careington International Corporation, P.O. Box 2568,
Frisco, TX 75034 or fax to 888-335-7330. You may also submit cancellation by email:
member@careington.com. If Careington is billing you quarterly, semi-annually or annually, Careington will,
in the event of cancellation of the membership by either party, make a pro-rata reimbursement of the
periodic charges to the member.
Description of Services:
Please see the enclosed materials for a specific description of the programs that
you have purchased.
Limitations, Exclusions & Exceptions:
This program is a discount membership program offered by
Careington. Careington is not a licensed insurer, health maintenance organization, or other underwriter of
health care services. No portion of any provider’s fees will be reimbursed or otherwise paid by Careington.
Careington is not licensed to provide and does not provide medical services or items to individuals. You will
receive discounts for medical services at certain health care providers who have contracted with the plan.
You are obligated to pay for all health care services at the time of your appointment. Savings are based
upon the provider’s normal fees. Actual savings will vary depending upon location and specific services or
products purchased. Please verify such services with each individual provider. The discounts contained
herein may not be used in conjunction with any other discount plan or program. All listed or quoted prices
are current prices by participating providers and subject to change without notice. Any procedures
performed by a non-participating provider are not discounted. From time to time, certain providers may offer
products or services to the general public at prices lower than the discounted prices available through this
program. In such event, members will be charged the lowest price. Discounts on professional services are
not available where prohibited by law. This plan does not discount all procedures. Providers are subject to
change without notice and services may vary in some states. It is the member’s responsibility to verify that
the provider is a participant in the plan. At any time Careington has the right to eliminate a Participating
Professional from the respective network in which they are associated and may substitute Provider networks
at its sole discretion. Careington cannot guarantee the continued participation of any provider. If he or she
leaves the plan, you will need to select another provider. Providers contracted by Careington are solely
responsible for the professional advice and treatment rendered to members and Careington disclaims any
liability with respect to such matters. Services and service providers may change or be discontinued at
anytime with notice as required by law.
Complaint Procedure:
If you would like to file a complaint or grievance regarding your plan membership, you
must submit your grievance in writing to: Careington International Corporation, P.O. Box 2568, Frisco, TX
75034.You have the right to request an appeal if you are dissatisfied with the complaint and/or grievance
resolution. After completing the complaint resolution process and you remain dissatisfied, you may contact
your state insurance department. TX Residents: All complaints will be completed within 72 hours of receipt
with the exception of billing inquiries that require further research or documentation.
CIC Bill Terms and Conditions 10.03.11
Questions? -- Contact Us - 407-532-3383 / 888-227-9449 / E-Mail Us